AI Center of Excellence

Driving Innovation through Smarter Operations, Insights, and DevOps

Specialized AI Solutions for the Telecom Industry

VCTI’s AI Center of Excellence delivers advanced AI/ML solutions tailored to drive innovation and efficiency across the telecom value chain. Industry leaders—from equipment providers to carriers—trust us to solve complex network and service challenges. Our integrated approach to AI, data, and analytics enhances performance across all operations. Partner with our experts to develop AI solutions that move your business—and the industry—forward. 
 

 


automated flow-through

Operational and Support Efficiencies

GPON Services

Product Development and Management

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Competitive Insights

NOCVue Unity

Training


AI That Delivers: Stories of Transformation from the AI Center of Excellence

AI-Powered Test Automation Transforms Product Development

A leading optical equipment manufacturer faced challenges accelerating their development cycle while ensuring high-quality standards for their optical DWDM products. They needed to optimize their Software Development Life Cycle (SDLC) processes, particularly in automating test case generation for complex optical networking hardware and software components. VCTI's AI COE helped them:

  • 65% Reduction in Manual Test Planning & Creation
  • 25% Boost in Productivity from AI-Driven Automation
  • Faster Time-to-Market for Product Releases

 Download the case study now to learn how they did it!

 

AI-Powered Build Bot Transforms DevOps for Optical Equipment Manufacturer 

A leading optical equipment manufacturer faced challenges in accelerating their development cycle while maintaining high quality standards. They sought to streamline their DevOps processes, especially around daily builds, automation testing, and issue resolution for complex optical networking hardware and software components. VCTI's AI COE helped them:

  • 30% Decrease in Time from Bug Detection to Resolution
  • 25% Reduction in Build Failures
  • 25% Increase in Productivity
  • 20% Overall Cost Savings

Learn how they achieved these stellar results. Download the case study now!

AI-Powered Tech Support Revolutionizes Network Infrastructure Support  

A pioneer in advanced optical networking equipment faced mounting challenges in supporting their global customer base. These issues led to increased operational expenses, decreased customer satisfaction, and growing reputational risk in the competitive optical
networking market. VCTI's AI COE helped them:

  • 30–40% Technical Assistance Center Cost Reduction
  • 40% Faster Root Cause Analysis
  • 60% Improvement in Resolution Time

 Download the case study now to learn how they did it!

 

AI Boosts DevOps Efficiency and Delivers Big Results

A leading optical equipment manufacturer faced challenges in accelerating their development cycle while maintaining high quality standards. They sought to streamline their DevOps processes, especially around daily builds, automation testing, and issue resolution for complex optical networking hardware and software components. VCTI's AI COE helped them:

  • 30% faster development cycle
  • Defect counts were reduced by 20%
  • 50% reduction in debugging time

Learn how they achieved these stellar results. Download the case study now!

 

Agentic Chatbot Transforms Bug Resolution for Leading Software Firm

A leading software development company faced significant challenges in bug management. Engineers and testers were spending excessive time manually searching through multiple databases, such as CDETS, Scrub Notes, and Violet, to identify previously reported bugs and their resolutions. This led to duplicate efforts, delays, and overlooked issues. Benefits of the agentic chatbot include:

  • Time Savings
  • Reduced Redundancy
  • Faster Resolution
  • Increased Productivity

 

"The RAG-powered platform turned a frustrating debugging process into a streamlined, intelligent operation. It’s a game changer for our support and engineering teams."

 - Telecom Technology Vendor -

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